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elamazurcreative

We all know that marketing happens when clients, c

We all know that marketing happens when clients, customers, friends and followers talk to others about your business...
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I’m writing this because over the last few days I have DM’d or emailed a business to ask about a product or service and they are too quick to shut it down.
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For example:
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Me: “ I’m wondering if you could help me with this?”
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Biz: “No we don’t have that”.
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The end... Ok… what do you have? You don’t need to end the conversation there guys!
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I don’t know if it’s because I have my own business or the 1000 years of retails I’ve done. But when someone asks you for something and you don’t have it or don’t offer it, don’t just say no and end it the conversation. You can say “we don’t have that exact thing, but we do have something similar instead”.... something Keely and I would always do with Ela & Jackson!
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You want to keep that conversation going because you might have something even better than what they are after. And the relationship you build from that is important!
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They might not know about what you offer. Even if you have posted about it 100 times before. You never know what part of the customer journey someone is on with you.
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If they ask a question don’t be quick to shut it down. See how you can help them or point them in the right direction.
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If you catch yourself getting flustered or frustrated at questions you are getting via emails or DMs, then DON’T REPLY.
Wait an hour or until the next day when you're in better headspace.
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Remember: the customer is NOT the enemy. You need them as much as they need you! Be kind this Christmas and help each other out ❤️
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What are some reasons you DON’T purchase or book from a business on the gram?

🥳 GIVEAWAY TIME 🥳 The end of 2020 is rollin

How much time have you wasted thinking about getti

How much time have you wasted thinking about getting on stories or making a reel and not actually done it? With all that time spent telling yourself that 'you can't' or worrying about someone you've never met might think, you could have done a lot of them.
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Tell me I'm wrong?
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The only thing holding you back from getting on stories is you.
The only thing holding you back from creating a reel is you - unless you still don't have reels and in that case, @instagram get your shit together haha!
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It doesn’t matter how many at tips, tricks or how to’s I post if you don’t actually do them then nothing will change. I can’t force you to open up your stories and start taking. Only YOU can do that!
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AND if that's not what's stopping you and you genuinely don't know what to do or where to start then I can help!
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Comment below what is stopping you? How can I help you ⚡️🙌🏼

From where I would rather be right now. Although,

From where I would rather be right now. Although, #homeiso hasn't been that bad! I have 2 beautiful fur babies 🐶 keeping me company and of course mum and dad!
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Day 8/ 14... seems a bit silly that Adelaide is out of lockdown, the people that travelled from Adelaide to other states are OUT of their home iso but not us in WA 🤔 @mark_mcgowan_mp
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I am feeling pretty grateful that I do work for myself and can work from anywhere and for everyone that has dropped off food and coffee 🤍
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How have you felt the last week? I feel its been a bit like this 🎢🌪🤔

Thanks for putting up with me for 10 years, cookin

Thanks for putting up with me for 10 years, cooking for me and putting me to bed and for being the best fur-dad. Love you @bartduys 🤍 #happyanniversary